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Service

After-Sale Service

Jilu automobile adheres to the 5S service system, adheres to the idea that customer reputation is publicity, adheres to the service standards that exceed industry standards and customer expectations, and is committed to creating the maximum value for customers through intensive service outlets, advanced service equipment and perfect guarantee system.

8hours

On-site Repair

The nearest service station or after-sales service personnel who receive the fault shall go to the site to solve the problem within 8 hours

8hours

After sales support

Parts are warehoused in multiple places and cities, and delivered to the service station within 8 hours

12Times/year

system of visits back to parties of interest

Marketing outlets are distributed all over the country, with 12 follow-up visits per year for key customers and 4 visits per year for customers above Designated Size

maintenance

If all accessories are damaged due to the quality of accessories within the three guarantee period and the three guarantee scope, the manufacturer shall be responsible for replacing them. If they are damaged due to improper operation by the customer, the customer shall bear the responsibility. Vulnerable parts are not within the scope of three guarantees.

name

Warranty period

notes

mount

three months

 

Leaf spring

three months

If it is broken within the cover plate, it is not within the scope of three guarantees

bar

three months

 

Tubing

three months

 

air chamber

three months

 

Relay Valve

three months

 

hydro-cylinder

Six months

 

oil pump

Six months

 

power takeoff

Six months

 

remote control

Six months

 

operation panel

Six months

 

Oil way block valve block

Twelve months

 

Hydraulic motor

Twelve months

 

chain

Twelve months

 

Master slave shaft

Twelve months

 

Reducer

Twelve months

 

U-shaped bolt

No three guarantees for vulnerable parts

 

Swing arm shaft

No three guarantees for vulnerable parts

 

Pull rod shaft pull rod sleeve

No three guarantees for vulnerable parts

 

Line

No three guarantees for vulnerable parts

 

Lamps and lanterns

No three guarantees for vulnerable parts

 

conveyer belt

No three guarantees for vulnerable parts