Jilu automobile adheres to the 5S service system, adheres to the idea that customer reputation is publicity, adheres to the service standards that exceed industry standards and customer expectations, and is committed to creating the maximum value for customers through intensive service outlets, advanced service equipment and perfect guarantee system.
The nearest service station or after-sales service personnel who receive the fault shall go to the site to solve the problem within 8 hours
Parts are warehoused in multiple places and cities, and delivered to the service station within 8 hours
Marketing outlets are distributed all over the country, with 12 follow-up visits per year for key customers and 4 visits per year for customers above Designated Size
If all accessories are damaged due to the quality of accessories within the three guarantee period and the three guarantee scope, the manufacturer shall be responsible for replacing them. If they are damaged due to improper operation by the customer, the customer shall bear the responsibility. Vulnerable parts are not within the scope of three guarantees.
name |
Warranty period |
notes |
mount |
three months |
|
Leaf spring |
three months |
If it is broken within the cover plate, it is not within the scope of three guarantees |
bar |
three months |
|
Tubing |
three months |
|
air chamber |
three months |
|
Relay Valve |
three months |
|
hydro-cylinder |
Six months |
|
oil pump |
Six months |
|
power takeoff |
Six months |
|
remote control |
Six months |
|
operation panel |
Six months |
|
Oil way block valve block |
Twelve months |
|
Hydraulic motor |
Twelve months |
|
chain |
Twelve months |
|
Master slave shaft |
Twelve months |
|
Reducer |
Twelve months |
|
U-shaped bolt |
No three guarantees for vulnerable parts |
|
Swing arm shaft |
No three guarantees for vulnerable parts |
|
Pull rod shaft pull rod sleeve |
No three guarantees for vulnerable parts |
|
Line |
No three guarantees for vulnerable parts |
|
Lamps and lanterns |
No three guarantees for vulnerable parts |
|
conveyer belt |
No three guarantees for vulnerable parts |
|